Refund policy
Refund & Warranty Policy
All sales are final. We do not offer refunds or returns for change-of-mind purchases.
Refunds or replacements are only available for products with verified factory or manufacturing defects. This coverage is valid for up to 6 months from the date the order is delivered.
To request a refund or replacement for a defective item, customers must contact aeroebikes1@gmail.com with:
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Proof of purchase
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A description of the issue
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Clear photos or videos showing the defect
We do not provide refunds or replacements for:
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Incorrect installation
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Customer damage or misuse
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Normal wear and tear
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Water damage
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Damage caused after delivery
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Modified products
Products that show signs of misuse, improper installation, tampering, or accidental damage will not be eligible for refunds or replacements.
We reserve the right to inspect and verify all claims before approving a refund or replacement.
As our products are shipped internationally through suppliers, shipping times may vary depending on location.
By purchasing from our store, you agree to this policy.
For support, contact:
aeroebikes1@gmail.com